Tips:

Assign a substitute Requester

Requesters can redirect Shoppers assigned carts to a substitute during periods of unavailability. This job aid describes how to:

  1. Access drafts from the side banner using Shop/Carts > My Carts and Orders > View Draft Shopping Carts
  2. Click Assign Substitute. (The User Search window appears.)
Graphic of Shopping Cart - Drafts Assign Substitute link
  1. In User Search, enter the name of the substitute Requester in the Last Name and First Name fields.
  2. Click Search. (Search results appear.)
Graphic of user search window
  1. Click select to assign the substitute Requester.
Graphic of user search result

The substitution is enabled. The name of the Current Substitute appears.

Graphic of Current Substitute confitmation

After the substitution is enabled:

Notification

Shoppers

After the substitution is enabled, any Shopper who assigns a cart to the original Requester receives a notification in the Congratulations page about the substitute:

Graphic of assigned cart confirmation indicating substitute

Requesters

Substitute Requesters are notified that carts have been reassigned to them through the Action Items and Notification menu in the top banner of iBuyNU. Additionally, the Drafts page located at Shop/Carts > My Carts and Orders > View Draft Shopping Carts contains a Substitution For note:

Graphic of Substituting for note

End the Substitution

The original Requester ends the substitution. This stops the redirection of carts to the substitute Requester.

  1. Access drafts from the side banner using Shop/Carts > My Carts and Orders > View Draft Shopping Carts
  2. Click End Substitution.
Graphic of End Substitution link

The End Substitution link is removed. The substitution period is ended.