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Match Exception Rules

Below are match exception rules, description, business explanation, and potential resolutions for each one. Match exception rules appear in emails sent to Requestors when match exceptions exist to be resolved. They also appear on the Cognos BI SC027 Match Exception Report by Department and in NUFinancials inquiries, the Voucher Inquiry and the Match Exception Workbench.

Rule

Description

Business Explanation

Potential Resolutions

100

No receipts found

Acknowledge the order was filled acceptably.

Rule 100 refers to non-catalog purchases over $500 only. No receipts were found for the purchase order specified on the voucher line.

  • Enter receipts after delivery when you are satisfied with the goods or services.
  • Partial receipts are possible.

330

Life To Date (LTD) voucher quantity is greater than the PO quantity with receipt tolerance

Ensure the vendor did not double invoice.

LTD Rules 330, 380, and 390 refer to differences in quantity or amount between the voucher, PO, and possibly the receipt. The history of invoices is considered.

Rules 490 and 500 refer to differences in price, quantity, and/or amount between lines on the PO and voucher.

There are several potential resolutions:

  • Correct the PO with a PO Change Request by increasing the price or quantity. Find the amount of the difference in related Cognos BI reports or NUFinancials inquiries.
  • If the receipt is incorrect, update the quantity or amount received. Consult Purchasing training documents for the correct receipts screen for your circumstances.
  • If the vendor's invoice is incorrect, ask the vendor to issue a correct invoice and send it to AP. You may also ask for a courtesy copy. (If you do not have a copy of the invoice to review initially, contact AP.) When AP receives the correct inovice, they will correct the voucher or delete it and enter a new one.
  • If the voucher is incorrect, contact AP and explain the issue. AP will make the correction.

380

Life To Date (LTD) voucher amount is greater than the PO amount with rule amount tolerance

390

Life To Date (LTD) voucher amount is greater than the PO amount with rule % tolerance

490

Line price is not equal to the PO price plus rule amount tolerance

Ensure we agree about price with the vendor.

500

Line price not equal to the PO price with rule percentage tolerance

580

Line quantity not equal to the receipt quantity with PO received percentage tolerance

Ensure we agree about the quantity delivered.

Rules 580 and NU_310 refer to differences between the voucher and receipt.

Below are potential resolutions.

  • Correct the receipt as appropriate.
  • Contact AP and the vendor to correct the invoice or the voucher, if appropriate.

NU_310

Line amount not equal to the receipt line amount with rule amount tolerance

S210

Invalid PO Status

NA

Contact PRS to resolve this issue.

S300

Invalid UOM Conversion for PO

NA

Contact PRS to resolve these errors.

See Also