Tips:

FAMIS Web Tips and Tricks

Here are some tips and tricks to help you use the FAMIS Web for service requests.

Best practices

Try to complete the page from top to bottom, left to right for the best results in auto-populating of fields.

Graphic: Complete an service request from top to bottom and left to right for best results    

General Reminders

Shortcuts

Graphic: FAMIS web menu for Service Request Entry

Required Fields

Create a Service Request

The fields have an "*" next to them on the page.

Requestor Name
Building
Request Type
Crew
Maintenance Type
Priority
Billing Type

Schedule a Work Order

These fields will also be bold on the page.

All of the above, plus...
Outage Class
Craft
Method

Dispatch a Work Order

All of the above, plus
Assigned To


Searching Tips

Auto-Populate/Default Values

Editing a SR